Frequently Asked Questions

  • Is this service free?
    • This service is free of charge, this means it’s 100% free.

  • Can you send me my new password?
    • No, you can only obtain your password with our recovery tool.

  • I’ve tried it, and it didn’t work for me?
    • There could be different reasons for that:
      • We don’t have any passwords stored
      • We don’t have any recovery information stored

  • Can i skip the verification?
    • No, this is required for our users in order to verify them self as account owner.

  • How can i contact you?
    • Please use the contact page in order to get in touch with us.

  • Where can i download my password?
    • As listed above, you can only get your password from our recovery tool.